Terms of service

FRESHOFFTHEBOAT Terms of Service

Last Updated: August 18, 2026

Welcome to FRESHOFFTHEBOAT. These Terms of Service govern your use of our website and your purchase of products from FRESHOFFTHEBOAT.

By using our website or placing an order, you agree to these Terms of Service.

1. Products

FRESHOFFTHEBOAT sells African grocery products, food products, specialty products, and other merchandise.

Products may be sourced from Ghana, other African countries, the United States, or other countries depending on the product.

Product photographs are provided for illustration. Packaging, labeling, size, weight, color, and appearance may occasionally vary from photographs shown on the website.

2. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Substitute products when specifically permitted

  • Discontinue products

  • Correct pricing or product-description errors

  • Cancel orders when necessary

If we cancel an order after payment has been made, the applicable amount will be refunded.

3. Food Products

Customers are responsible for reviewing product descriptions, ingredients, allergen information, storage instructions, and other available product information before purchasing.

If you have a food allergy or dietary restriction, please contact us before purchasing if you need additional information.

4. Orders

Placing an order constitutes an offer to purchase products.

FRESHOFFTHEBOAT reserves the right to accept, reject, or cancel an order for reasons including:

  • Inventory errors

  • Pricing errors

  • Suspected fraudulent activity

  • Shipping limitations

  • Product availability

  • Payment problems

  • Regulatory or legal restrictions

5. Payments

Payment must be successfully authorized before an order can be processed.

We use third-party payment processors to process payments. FRESHOFFTHEBOAT generally does not directly store complete payment-card information.

6. Shipping

Shipping times are estimates and are not guaranteed unless specifically stated otherwise.

Carrier delays, weather, holidays, customs, incorrect addresses, and other circumstances may affect delivery.

Customers are responsible for providing an accurate shipping address.

Contact Information

FRESHOFFTHEBOAT
Email: fobdotnetworkdot@gmail.com
Phone: 614-547-3332
Address: 1909 Tamarack Cir N, Columbus, Ohio 43229